TERMS & CONDITIONS RESORT ENTRY 2024
Terms & Conditions (Alpine Resorts Management Act or Regulations of 1997 or 2020)
By purchasing this ticket, I understand that Lake Mountain is not responsible for any injuries or damages incurred during the provision of this recreational service. As the individual responsible for making this booking on behalf of multiple people, I accept responsibility/have permission to accept these terms and conditions on behalf of all persons I am booking for.
– You understand that the resort entry gate will be closed at 4:30pm everyday, therefore you must leave the resort prior to this time.
– You agree to have your contact details entered into an attendance register each time you visit the resort and held in accordance with LMAR Privacy Policy.
– You understand that during the declared winter season (June 11th to October 6th 2024) there is no visitation/ resort access allowed outside the hours of 8am-4pm. Visitation such as overnight camping/hiking or leaving of vehicles at the resort during these hours is prohibited.
– LMAR reserves the right to declare a “Snow Chain Day”. In the event of this declaration, it is your responsibility to carry and or fit appropriate wheel chains to your vehicle when directed by LMAR staff. If the day has been declared a chain day, all 2WD’s must possess chains before coming to Lake Mountain. AWD and 4WD do not require chains. Please check your car manual for advice. Lake Mountain Staff are not required to physically assist you fitting the chain. It remains the responsibility of the ticket holder to check in advance and on the ticketed entry day for LMAR declarations. LMAR will endeavour to announce each morning of the declared Snow Season.”
-You understand when driving to Lake Mountain Alpine Resort that I will obey speed signs, drive according to conditions, and stay on the left side of the road. If an accident occurs, I am responsible for contacting any services if I require support e.g tow truck, SES, or police.
– You understand that pushbikes are not permitted to ride up the road during the declared winter season.
-You understand that motorbikes are not permitted to ride up the road on a chain declared day.
– You understand that you must stop at the Ticket Box when you enter the resort to show a valid pre-purchased ticket, photo ID and vehicle registration.
– Cars wishing to enter under a “seniors” ticket are subject to the following condition: Proof of a passenger being over 60 years of age through a recognised form of identification, this ticket type is not eligible for the Victorian School Holiday period.
– In the event of a severe weather or dangerous road conditions, Lake Mountain Alpine Resort has the right to cancel or call off any visitation at any stage for the safety of the visitors.
-You understand, Lake Mountain have the right to close any resort activity for the safety of the visitors due to dangerous weather or inefficient staffing to run activities safely.
– Refund payments for resort entry tickets will not be made to circumstances of: change of mind, poor snow/weather conditions, changes to activities offered, user booking mistakes or if the magic carpets are not operating.
– Lake Mountain reserves the right to call 000, in the event of an emergency and on behalf of visitors but does not take responsibility for incurred fees. Personal Emergency Cover is highly recommended for all people visiting the resort/ area.
– Lake Mountain is not obliged to replace personal items that have been lost, stolen or damaged. A lost & stolen form can be filled out in the administration. If item is found Lake Mountain can make arrangements to post it to the customer, customer is required to pay for postage cost.
– You understand that you cannot hold Lake Mountain Alpine Resort liable for any injury or damage to equipment under any circumstances.
– Resort activity (Tobogganing, Tube Run & Cross-Country Skiing) conditions are subject to weather conditions.
– You understand that all Lake Mountain Alpine Resort staff are working to accommodate guests’ needs to the best of their ability, however you may encounter wait times for areas such as the bistro, rentals and toboggan run, especially during our peak periods.
– By purchasing a ticket, you agree to the terms and conditions of entry to Lake Mountain Alpine Resort.
– Cats, Dogs, Drones and Firearms are prohibited
– Camera surveillance operates on this resort to enhance public safety, for the promotion of the resort and for the potential investigation and prosecution of criminal offences. Footage will only be accessed by persons authorised to do so. Should an incident occur, footage may be provided to the relevant law enforcement agencies. Your information will not be given to any other person or agency unless authorised or required by law. Images may be used for promotional purposes.
ENTRY PERMIT CONDITIONS [Season passes]
Regulation- section 57 part 5 Miscellaneous; Alpine Resort (Management) Act 1997
ACTIVITY CONDITIONS
THESE CONDITIONS WILL AFFECT YOUR LEGAL RIGHTS, PLEASE READ CAREFULLY.
WARNING UNDER THE FAIR TRADING ACT 1999
Under provisions of the Fair Trading Act 1999 several conditions are implied into contracts for the supply of certain goods and services. These conditions mean that the Supplier named on this form is required to ensure that the recreational services it supplies to you are-
Under section 32N of the Fair Trading Act 1999, the supplier is entitled to ask you to agree that these conditions do not apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under Fair Trading Act 1999 if you are killed or injured because the services were not rendered with due care and skill or they were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in this form.
NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the Supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations 2004.
Southern Alpine Resort. Management Board (SARMB)
ABN 80 841 224 798
Snow & Ice Driving
Alpine Conditions