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Winter Resort Entry 2024 T&Cs

TERMS & CONDITIONS RESORT ENTRY 2024

Terms & Conditions (Alpine Resorts Management Act or Regulations of 1997 or 2020)  

By purchasing this ticket, I understand that Lake Mountain is not responsible for any injuries or damages incurred during the provision of this recreational service. As the individual responsible for making this booking on behalf of multiple people, I accept responsibility/have permission to accept these terms and conditions on behalf of all persons I am booking for.  

– You understand that the resort entry gate will be closed at 5:00pm everyday, therefore you must leave the resort prior to this time. 

– You agree to have your contact details entered into an attendance register each time you visit the resort and held in accordance with LMAR Privacy Policy.  

– LMAR reserves the right to declare a “Snow Chain Day”. In the event of this declaration, it is your responsibility to carry and or fit appropriate wheel chains to your vehicle when directed by LMAR staff. If the day has been declared a chain day, all 2WD’s must possess chains before coming to Lake Mountain. AWD and 4WD do not require chains. Please check your car manual for advice. Lake Mountain Staff are not required to physically assist you fitting the chain. It remains the responsibility of the ticket holder to check in advance and on the ticketed entry day for LMAR declarations. LMAR will endeavour to announce each morning of the declared Snow Season.”  

-You understand when driving to Lake Mountain Alpine Resort that I will obey speed signs, drive according to conditions, and stay on the left side of the road. If an accident occurs, I am responsible for contacting any services if I require support e.g tow truck, SES, or police.  

– You understand that pushbikes are not permitted to ride up the road during the declared winter season. 

-You understand that motorbikes are not permitted to ride up the road on a chain declared day.  

– You understand that you must stop at the Ticket Box when you enter the resort to show a valid pre-purchased ticket, photo ID and vehicle registration.  

– Cars wishing to enter under a “seniors” ticket are subject to the following condition: Proof of a passenger being over 60 years of age through a recognised form of identification, this ticket type is not eligible for the Victorian School Holiday period. 

– In the event of a severe weather or dangerous road conditions, Lake Mountain Alpine Resort has the right to cancel or call off any visitation at any stage for the safety of the visitors.   

-You understand, Lake Mountain have the right to close any resort activity for the safety of the visitors due to dangerous weather or inefficient staffing to run activities safely.  

– Refunds payments for resort entry tickets will not be made to circumstances of: change of mind, poor snow conditions, activities not operating and magic carpet’s not operating.  

– Lake Mountain reserves the right to call 000, in the event of an emergency and on behalf of visitors but does not take responsibility for incurred fees. Personal Emergency Cover is highly recommended for all people visiting the resort/ area.  

– Lake Mountain is not obliged to replace personal items that have been lost, stolen or damaged. A lost & stolen form can be filled out in the administration. If item is found Lake Mountain can make arrangements to post it to the customer, customer is required to pay for postage cost.  

– You understand that you cannot hold Lake Mountain Alpine Resort liable for any injury or damage to equipment under any circumstances.  

– Resort activity (Tobogganing, Tube Run & Cross-Country Skiing) conditions are subject to weather conditions. 

– You understand that all Lake Mountain Alpine Resort staff are working to accommodate guests’ needs to the best of their ability, however you may encounter wait times for areas such as the bistro, rentals and toboggan run, especially during our peak periods.  

– By purchasing a ticket, you agree to the terms and conditions of entry to Lake Mountain Alpine Resort. 

Cats, Dogs and Firearms are prohibited 

– Camera surveillance operates on this resort to enhance public safety, for the promotion of the resort and for the potential investigation and prosecution of criminal offences. Footage will only be accessed by persons authorised to do so. Should an incident occur, footage may be provided to the relevant law enforcement agencies. Your information will not be given to any other person or agency unless authorised or required by law. Images may be used for promotional purposes. 

 

ENTRY PERMIT CONDITIONS [Season passes] 

Regulation- section 57 part 5 Miscellaneous; Alpine Resort (Management) Act 1997 

  1. Alpine Resorts Victoria (including its servants and agents) will not be liable for any loss or damage caused to any vehicle, or to anything in the vehicle except where it is caused by its (or its servants’ or agents’) negligence.  
  1. All signs must be observed at all times (including hours of darkness). 
  1. No vehicle should be left in any position to cause obstruction.  
  1. The permit holder must promptly obey and observe all directions of an authorised officer. 
  1. The permit holder must comply with the Alpine Resort (Management) Act 1997 and with all regulations.  
  1. Failure to comply may result in a penalty under the Alpine Resort (Management) Regulations 2009.  

 

ACTIVITY CONDITIONS 

THESE CONDITIONS WILL AFFECT YOUR LEGAL RIGHTS, PLEASE READ CAREFULLY. 

  1. In consideration of the issue to me (“the Holder”) of a pass by the Lake Mountain Alpine Resort Management Board (the Supplier,) the Holder, agree as follows.The Supplier, its employees, agents and contractors shall have no liability whatsoever in negligence, breach of contract or statute or statutory duty (including conditions or warranties implied by Part 2A of the Fair Trading Act 1999) to the Holder, the Holder’s Dependant/s or legal representative for personal injury or death suffered by the Holder arising in any way whatsoever from the supply of recreational services to the Holder, including but not limited to, the Lake Mountain Green Season Activities (“the activity”), the condition, layout, construction, design or use of pedestrian areas, roads, trails, buildings or the presence of people or objects thereon or in any way associated with mountainous terrain.
        - The Holder acknowledge that recreation related activities in alpine environments are dangerous with many inherent risks as a result of which personal injury (and sometimes death) and assumes and accepts all risk of personal injury or death in any way whatsoever arising from the activity.
        - The Holder must comply with the activity plan and signs or other directions of the supplier and the pass may be suspended or cancelled and access denied at the absolute discretion of the Supplier for non-compliance or for reckless or careless conduct.2. If the Holder is in breach of the terms of entry, the Holder agrees to recompense the appropriate party/s for loss and damage (including legal fees) arising out of such breach including any damage to the party/s reputation. Any damage or breakage to equipment due to deliberate action or vandalism other than normal wear and tear will be charged to the Holder.3. The Holder attests and verifies that the Holder is physically fit and able to participate in the activity and that the Holder has not been advised by a qualified medical practitioner not to participate.4.The Holder agrees to abide by all the rules, regulations and instructions given from time to time governing the activity.

    5.The Holder accepts that if the activity is cancelled for any reason whatever the entry fee may not be refunded.

    6. The Holder consents to the publication and/or use in any form of media whatsoever of the Holder’s name, image, voice, statements, or otherwise, without payment or compensation.

    This Agreement:
    a)       Constitutes the entire agreement between the Holder on the one part and the Supplier on the other part,
    b)       Is governed by the law of the State of Victoria the Courts of which shall have an exclusive jurisdiction, and if any part or provision is determined by a Court to be invalid or unenforceable, then all other parts and provisions shall still be given full legal force and effect.

WARNING UNDER THE FAIR TRADING ACT 1999
 

Under provisions of the Fair Trading Act 1999 several conditions are implied into contracts for the supply of certain goods and services. These conditions mean that the Supplier named on this form is required to ensure that the recreational services it supplies to you are-
 

  • Rendered with due care and skill; and
     
  • As fit for the purpose for which they are commonly brought as it is reasonable to expect in the circumstances; and
     
  • Reasonably fit for any particular purpose or might reasonably be expected to achieve any result you have made known to the Supplier.
     

Under section 32N of the Fair Trading Act 1999, the supplier is entitled to ask you to agree that these conditions do not apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under Fair Trading Act 1999 if you are killed or injured because the services were not rendered with due care and skill or they were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in this form.

NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the Supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations 2004.

Southern Alpine Resort. Management Board (SARMB) 

ABN 80 841 224 798 

Snow & Ice Driving 

  • Drive cautiously with gradual pressure on the accelerator 
  • Avoid unnecessary gear changes 
  • Brake with gradual pressure 
  • Avoid braking when cornering  
  • Make sure your battery is in good condition 

Alpine Conditions 

  • Be prepared, conditions change quickly. 
  • Take care in the carpark & walkways, there may be black ice 
  • Wear suitable footwear for snow  
  • Winter clothing should be insulating plus waterproof 
  • Hats, gloves, skin & eye protection are essential 
  • Keep out of areas with overhanging snow or ice including trees 
  • Helmets are a good idea on the toboggan runs 
  • If you plan to access remote areas, let someone know your intentions  
  • Do not cross boundary ropes or signs & use a map if needed 
  • Keep hydrated and energy foods will help during winter activities 
  • Do not ski or walk on frozen lakes or waterways 
  • Stay put in a sheltered spot if lost & call Ski Patrol or 000.  
Get directions

READY. SET. SNOW.

Lake Mountain Alpine Resort
The resort is staffed from 8am to 4pm year round.
Winter: Open Thursday-Monday 8am-4pm
Summer: Open 24/7