Our main contact details
Monday – Sunday
8.30am – 4.30pm
Monday – Sunday
8:30am – 4.30pm
More contact information
General enquiry or feedback

Find answers to common questions about the mountain.
Lake Mountain is a Cross Country Ski Resort only, so there are no chairlifts.
The closest accommodation is located in Marysville, but there is no on-mountain accommodation available at Lake Mountain, as the facility is for day visitors only.
The gate gets locked from 4 pm every night, so visitors have to make their way down the hill to Marysville before lockout at 4 pm.
Lake Mountain Alpine Resort is in a National Park, which means no pets of any kind are permitted.
Resort Entry tickets need to be pre-purchased prior to your arrival. If you do not have a ticket, you will not be permitted to enter the resort.
Yes, you can! Our on-mountain equipment and clothing hire outlet stocks a large range of sizes in both PVC and padded outerwear. As well as snow boots to keep your feet nice and dry.
The only things you cannot hire are gloves and beanies, due to hygiene regulations.
Don’t stress though, we have a range of kids through to adults gloves and beanies for sale in our retail outlet up on the mountain. With gloves starting around $20, you’ll be set to tackle the wintery conditions.
Funnily enough, there is no Lake at Lake Mountain! The mountain was named after the surveyor George Lake.
Unfortunate for those planning on bringing their boat!
The gate at the base of Lake Mountain opens at 8.30am.
Facilities including ski hire, retail and bistro also open at 8.30am every day over the snow season. We suggest you arrive before 11am to make the most of your day pass and have a full day in the snow.
Lake Mountain Alpine Resort is subject to closure for periods of time during peak periods on weekends throughout the snow season when maximum capacity is reached in the carparks. It is recommended that visitors arrive before 11am to avoid disappointment.